Care Homes & Adult Care

Care Providers are under increasing pressure to comply with the requirements placed on them by CQC and ever changing Legislation. Both can be very daunting and time consuming for managers. The growing burden on managers comes at a time when care providers are experiencing growing financial pressures.

We can help you by installing a system of documentation ensuring compliance with CQC, Safeguarding and Employment law covering every aspect from recruitment through to termination. We guide you through any issue that may arise and give you peace of mind and time to focus on profitability.


Our starting point is to review what you have in place. This acts as the basis for us to prepare your updated, comprehensive and compliant documentation.

We Prepare Your:

  • Statements of Main Terms of Employment;
  • Employment Policies and Procedures; and
  • Employee Handbooks (Common Terms of Employment).


You have unlimited access to your HR & Safeguarding advisor between 9.00am & 5.00pm. Using telephone number recognition your call will, in most cases, be transferred direct to your nominated advisor. All advice given will be confirmed in writing.

Admin Support

Your advisors will produce personalised letters, forms and documents relating to your current issue on your behalf.

Disciplinary / Appeal Hearings

Should you have a disciplinary or appeal hearing but you do not feel comfortable or confident carrying it out, we can assist you. Your advisor can attend your premises and either conduct the meeting for you or assist you. There is a nominal charge of £250.00 + vat for each visit. When dealing with disciplinary situations it is not what you do but how you do it.


Clients are invited to hold our practical and interactive Safeguarding training sessions on their premises. Our training sessions update staff on Safeguarding issues and explain to managers the safeguarding procedures they are required to follow.

Clients can request one free training session per annum.

Visitors’ Books

You are provided with a personalised visitors’ book with rules for visitors. These can be replenished on request.


You will receive monthly newsletters which provide guidance, advice and benefits for clients.

Click here to see one of our informative newsletters.

Our Fees

  • Our fees are fixed and all inclusive with the exception of onsite disciplinary meetings.
  • Fees remain unchanged when you renew your agreement.
  • Cost of our service is simply based on the number of employees you have, the type of business and your chosen length of contract.
  • Contract periods can be a minimum of 1 year or as long as the client wishes. The longer the contract, the lower the fee.
  • Fees are paid monthly.
  • Payment in full attracts a 10% discount.

Safeguarding Quiz

We maintain an ongoing safeguarding quiz with answers. These are ideal for updating managers or for staff training purposes.


  • To obtain a quotation for your business, simply email with the nature of your business, the number of employees and your choice of contract length and method of payment.
  • For example; Care Home – 24 Staff – 3 Year - Paid Monthly.